Furthermore, Montero established Global Outsource Services over a decade ago to offer SaaS-based instead of on-premise services to provide another channel for financial institutions to use Datapro’s solutions without having to invest and maintain their own infrastructure. Montero cites an instance where, a Panama-based bank had to contend with high inefficiency ratios and operational costs resulting in losing its market share. Datapro was able to migrate them to their SaaS solution making them one of the leading competing banks in the market.

Our approach early on remains in place today – be committed, deliver a good product and listen to your customers

The team at Datapro observes that product obsolescence and time to market for new products as key challenges affecting the banking arena. In order to meet these challenges, Datapro’s solutions are offered with a maintenance agreement that provides customers the ability to upgrade to the latest versions of their products. “Our solutions are parameter driven thus enabling our customers to launch new products and services quickly without getting involved in software development,” adds Montero. The design of Datapro’s products allows rapid release of new products and services to meet and beat the competition.

A key differentiator with other vendors in the marketplace is that Datapro offers customers access to the source code and provides training on the development methodology enabling them to do some or all of the customization depending on their technical resources. Therefore, the customers can choose to jointly handle customizations by working closely with Datapro’s development team, assume part of the development or, if they choose, to fully handle customizations themselves.

Datapro is now expanding its product offerings and integration with payment networks and staying on the leading edge of technology with their key business partners that include IBM and Oracle. Datapro is expanding their reach into the U.S. domestic market in addition to maintaining a leadership role in the Latin- America region. “Our approach early on remains in place today–be committed, deliver a good product, and listen to your customers!” concludes Montero.